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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic
Details

Topic 1

• User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.

Topic 2

• Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.

Topic 3

• Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.

Topic 4

• App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.

Topic 5

• Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.

Topic 6

• Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.

 

Salesforce Certified Slack Administrator Sample Questions (Q176-Q181):

NEW QUESTION # 176
Your company just moved to Slack Enterprise Grid after years of using Slack inconsistently across departments. As the new Org Admin, it is up to you to decide on a strategy to move everyone onto Slack.
Currently:
* The marketing team has one workspace with hundreds of channels, hundreds of thousands of messages and custom emoji in their workspace.
* The sales team has two workspaces, "The Greatest Sales Team" and "More Deals More Money, each with a few dozen channels and thousands of messages.
What is the best approach for streamlining your Enterprise Grid Design while still meeting the needs of your organization?
(Select the best answer.)

• A. Move all the data out of the two sales workspaces and into the marketing workspace.
  Rename the marketing workspace to "Marketing and Sales." Archive the two sales workspaces.
• B. Delete the two sales workspaces and create a new workspace called "Kales* since you can't change core workspace details such as the URL. Leave the marketing workspace as-is.
• C. Export all the existing workspace data from all workspaces and then import it into your new Enterprise Grid Org as a single consolidated workspace
• D. Consolidate "More Deals More Money and "The Greatest Sales Team, and then rename the workspace as "Sales." Then, update the URL to align with your o rename the organization's branding. Leave the marketing workspace as-is.

Answer: D

 

NEW QUESTION # 177
The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.
Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)

• A. Who is allowed to add custom emoji
• B. Who can create and archive channels
• C. Who can invite new members
• D. Whether to enable admin-approved apps

Answer: B,C

 

NEW QUESTION # 178
Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake.
Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?

• A. Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.
• B. Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.
• C. Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.
• D. Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.

Answer: D

Explanation:
The proper course of action involves:
* Deleting the file through an integrated Data Loss Prevention (DLP) solution.
* Reviewing access through the Audit Logs API.
Slack documentation confirms:
"A DLP integration allows detection and remediation (e.g., deletion) of sensitive files or messages. The Audit Logs API provides detailed logs of user activity, including file downloads." Mobile Device Management (MDM) focuses on device security, not file tracking, and EKM controls encryption but doesn't show file download actions.
(Reference: Slack Administration Study Guide - Security and Compliance - Data Loss Prevention and Audit Logs)
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NEW QUESTION # 179
You're an IT Manager and Slack Workspace Owner leading a team of employees on Slacks Business plan.
Your security team has requested that you put a governance process in place for installing and approving Slack apps requested by users. They want to ensure that your team reviews each app before installation to ensure it meets compliance requirements They also want to audit requests and approvals, and to require a rationale for why the app is being requested.
What is the best approach that uses native functionality to address the security teams request to manage app installations and approvals?

• A. Preapprove the most common tools that workspace members would need, and provide the security team with this list Restrict apps that are not currently approved for use.
• B. Turn on app approval within the Manage Apps dashboard, and require end users to provide a comment for each installation request in the App Directory. Add the members of your team to the list of App Managers, and send all approval requests to a public ffplz-apps channel.
• C. Create a public channel called